Preparing The Handle Factory...
Preparing The Handle Factory...
The Handle Factory
Look up a guest order with the number, key, and email from your confirmation. For help, email info@thehandlefactory.uk or call +44 20 1219 1343.
Open the email
The confirmation has the order number, order key, and billing email.
Match the details
Use the same email you entered at checkout. The key starts with wc_order_.
See the status
Paid orders stay in processing until the carrier picks them up.
Enter your details. The order, items, and total appear here.
Still stuck? info@thehandlefactory.uk or +44 20 1219 1343